Reports to: Box Office Manager
Position Title: Box Office Coordinator
Location: Onsite during the 49th Annual Atlanta Film Festival

ORGANIZATION DESCRIPTION - ATLFF

Now approaching its 49th year, the Atlanta Film Festival (ATLFF) is the Southeast’s preeminent celebration of cinema and the flagship production of the Atlanta Film Society. One of the largest and longest-running festivals in the country, ATLFF showcases the work of both emerging and established artists. Every spring, our 11-day festival presents approximately 150 local and international works representing 50+ countries. Films are selected from as many as 10,000+ submissions (consisting of 8,000+ films and 2,000+ screenplays) sent in from 120+ countries. For multiple years, ATLFF has been named a “Top 50 Festival Worth the Entry Fee” and one of the “25 Coolest Film Festivals in the World” by MovieMaker magazine, as well as USAToday’s “10 Best Film Festivals.” Historically, over 90% of ATLFF’s program is chosen from submissions.

ATLFF actively strives to be an inclusive showcase with spotlights on filmmakers of color, LGBTQ+ films, women and gender nonconforming filmmakers, and filmmakers from the American South. Approximately 75% of the films chosen are directed by filmmakers identifying as BIPOC, female, non-binary or LGBTQ+. In addition, each year ATLFF seeks to program a variety of genres and film styles including (but not limited to) experimental films, music videos, comedies, horror and sci-fi, family friendly films, food films, and puppetry films.’

These priorities for on-screen also extend off-screen with the Atlanta Film Society (ATLFS) striving to make sure that the breadth of Atlanta’s rich diversity in ethnicity, orientation, age, and gender is reflected in our audience, volunteers, jury, staff, and board. 

POSITION DESCRIPTION

We are seeking seasonal Box Office Coordinator to maintain multiple Festival Box Office locations during the 49th Annual Atlanta Film Festival (ATLFF) April 24 - May 4, 2025.

The ideal candidate for this role is highly organized, adaptable, and thrives in dynamic, fast-paced environments. A strong focus on collaboration and problem-solving is essential to deliver a high-quality experience for all festival participants and attendees.

Training on the festival ticketing system will be provided as needed; however, the ideal candidate must be a proactive, creative self-starter with the ability to independently manage detail-oriented tasks within deadlines. Additionally, the candidate should be adept at collaborating effectively with other members of the ATLFF team.

For the duration of the festival, this position will be the front line of ATLFF customer service. It is extremely important that the Box Office Coordinator(s) is an effective communicator and problem solver, and a personable, friendly, customer-service oriented team member.

KEY RESPONSIBILITIES

• Sell festival passes, tickets, and merchandise at festival venues, ensuring a smooth and efficient customer experience.

• Monitor and manage seating inventory, including holds, to ensure accurate availability and reservations.

• Maintain and distribute festival passes as required, ensuring proper allocation and access.

• Accurately track and report data for all screenings and venues to the Box Office Manager.

• Address and resolve any critical issues or concerns promptly and professionally, ensuring customer satisfaction.

• Sell Rush Line tickets for sold out shows.

• Work with Plaza and Tara Theatre Staff to distribute accessibility devices.

• Perform other duties as assigned to support the success of the event.

EXPECTATIONS

• Commitment to the Atlanta Film Society’s mission, with an emphasis on inclusivity and spotlighting underrepresented artists

• Reports to Box Office Manager

• Attends meetings as needed

SKILLS/QUALIFICATIONS

• Knowledge of or connection to the Atlanta film community is a plus.

• Experience with Google Docs, Airtable, and Slack preferred.

• Strong organizational and prioritization skills.

• Ability to lead a team effectively.

• Ability to work both independently and collaboratively.

• Strong attention to detail and accuracy in recording and tracking information.

• Excellent communication skills, including strong computer, and proofreading abilities.

• Ability to work professionally, efficiently, and under pressure.

COMPENSATION & BENEFITS

• Day rate of $150. Payment is remitted on May 5, 2025 at the end of the festival via PayPal (PayPal accounts must be set up in advance).

• Upon successful completion of contract, candidates will receive a 12 month membership to the Atlanta Film Society.

TIMEFRAME & HOURS

This is a seasonal position that lasts between mid April - mid May, 2025. The Box Office Coordinator is expected to be onsite for all days of the 49th Atlanta Film Festival (April 24 - May 4, 2025) and festival load out on Monday, May 5, 2025.

April 23 - May 5, 2025: 

• April 23 is scheduled as a training date.

• May 5 is festival loadout.

This is a contract based position. This position requires an Atlanta-based candidate. 

The Atlanta Film Society, in accordance with applicable federal and state law, is an equal-opportunity employer that seeks an inclusive and representative staff and particularly welcomes applications from women and diverse ethnicities. The Atlanta Film Society does not discriminate on the basis of race, color, national origin, religion, sexual orientation, gender identity, pregnancy/childbirth, medical condition, disability, age, ancestry, marital status, citizenship or veteran status. This nondiscrimination policy covers all staff members, interns and volunteers.